Contact us

Questions, bug reports and ideas all go to one address. A person reads every message.

E-mail

We aim to reply within two business days (Hong Kong time). Before writing, the help page may already have the fix.

What to include in a bug report

The more of this you send, the faster we can reproduce the problem:

  • Your browser and its version (Chrome, Edge, Brave or Opera; the version is under Settings, About).
  • The TubeBlock version, shown on the extensions page under the extension's name.
  • The YouTube page where it happened: Home, search, a watch page (Up next), Subscriptions or a channel page, ideally with the link.
  • What you expected and what happened instead, for example "the Shorts shelf still shows on search results".
  • A screenshot if you can. Please do not send your exported lists unless we ask; they are yours.

Postal address

Captain Software Limited
Unit B, 11/F, 23 Thomson Road
Wan Chai, Hong Kong SAR China

For anything about privacy or your data, see the privacy policy or write to the same e-mail address.

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See also